FREQUENTLY ASKED QUESTIONS

There are a few tricks for preventing frozen water lines. Make sure all garden hoses are disconnected & insulate any exposed pipes. During extreme cold events, leave faucets with a slow drip and open sink cabinet doors to allow more warmth into the cabinet.

A running toilet can be caused by a faulty flapper or misadjusted float. Check the seal on the flapper and adjust the float level to the proper position. If this does not stop the running, please consider giving us a call for further inspection.

There are various things that can cause low water pressure, ranging from a bad PRV, partially closed valve, or even a clogged aerator or filter. Check that your main valves and stop valves are all fully open and clean any dirty aerators. Give us a call if you are still having issues after completing these tasks.

Sediment, malfunctioning heating elements, or even pressure issues can cause your water heater to make noises. If this problem persists, you should have this evaluated by a professional plumber. Give us a call :)

Shut off the water supply to the heater. If your heater is electric, also unplug the unit. Contact Knight Plumbing immediately to assess the problem.

This can be caused by a buildup of sediment in the bottom of your tank-type heater, the temp setting on your gas valve, or a faulty thermostat on an electric heater. Check your temperature settings and let us know if you are still having a problem.

A running toilet can be caused by a bad flapper or fill valve. Either one of these can cause the water to continue to flow into the tank.

Most often the temperature on a tub or shower is restricted to prevent scalding. Contact Knight Plumbing to make the proper adjustments.

Low pressure on a faucet could be a dirty aerator, clogged supply line, or cartridge issue. Try cleaning the aerator. Low pressure in the shower could be a cartridge issue or a clogged shower head. Let us know if you need help with this issue.

The trash can should be your best friend! Avoid putting oil or grease, large food particles, or fibrous materials, like coffee grounds, down the sink drain. Use a sink strainer to catch waste and run hot water on a regular basis to help keep drains clear.

1st, don't use any chemicals in your disposer! Use the manufacturer-supplied allen wrench to try to break free the jam. Once the blades are moving again, turn on the cold water and run the disposal for 15 seconds to clear.

You could have a leak from your shut-off valves, your garbage disposal, or your drainage components. Call Knight Plumbing to come out and find the source of the leak.

There are a few tricks for preventing frozen water lines. Make sure all garden hoses are disconnected & insulate any exposed pipes. During extreme cold events, leave faucets with a slow drip and open sink cabinet doors to allow more warmth into the cabinet.

If your water supply pipe has already frozen, you can apply soft heat such as a blow dryer or heating pad. Start near the closest faucet or valve and work your way to the freeze point.

Immediately turn off the water at your main valve to prevent more flooding. Open faucets to relieve pressure and water in the lines. You can try to catch the water in a bucket or towels and call Knight Plumbing immediately. A smart device can save you.

If you notice a strong gas smell, exit the home immediately! Do not turn on lights, use an electronic device, or anything that could create a spark. Call your utility's emergency number from outside the home. They will come out and inspect for your safety and let you know what your next step should be.

First, locate the water supply valve—typically on the left side of your toilet—and turn it off. Do not flush the toilet again for now. You will likely need a drain clean to resolve this type of situation. Call a plumber for help on this one.